Gear Review

Costa Del Mar George Polarized Sunglasses - Costa 400 Polycarbonate Lens

Item #CDM0009 | 0 in Stock
5 Star Rating

Good sunglasses - Better customer service

By cheapie April 22, 2010

As far as the glasses themselves go, I'm a fan. I have a big nose and they fit great in spite of that. The lenses are very clear and offer distortion-free viewing. They're fairly fashionable but don't look like I'm trying too hard.

The best part is the customer service. I broke them shortly after buying them. I went onto Costa's site and filled out a repair form, paid the $10 to be able to send them in to have them looked at, and put them in the mail on a Tuesday. I expected to have an email giving me a repair estimate.

I got an email as soon as they received them telling me they got them and would be checking them out. Within a day or so I got another one saying they were fixed and would be sent back. They showed up today at my house a mere 8 days after I put them in the mail...and they didn't charge me anything for a new pair. "Under warranty."

Wow. That's great customer service and I'll be back for my next pair.

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Tech Specs:

Frame:
Monel 
Hinge Type:
Integrated stainless steel 
Lens:
Costa 400 Polarized Polycarbonate 
Interchangeable Lens:
No 
Polarized:
Yes 
Face Size:
Medium 
Nose Pads:
Yes 
Arm Pads:
No 
Recommended Use:
Fishing, watersports, high sun glare environments 
Manufacturer Warranty:
Lifetime 
Country of Origin:
China 

Change me.