Profile page for Andrew Lank from Departmentofgoods.com

Home
Andrew Lank

Sorry to say but horrible service

Arc'teryx Sidewinder SV Jacket - Men's

Rating for this product: 1 June 30, 2011

When I first got my Sidewinder, in the two years following I probably would have hit the 5 stars, it was amazing coming from a 15 year old North Face that never let me down. But my disapointment soon set in after that. The inner liner started to simply wear right through, and then about a year later the zipper fell apart and no way did I put it through even close to what the old North Face went through!

So I said, "well maybe they ran into issues, at least it got a lifetime warranty" and had it sent back. This is when the real disappointment set in. Arc'teryx claimed they were out of stock, and they can't have the store give me one, it has to come from them. Ya, winter was coming and I had no jacket, nor could they return mine. I had to buy something else and I need wind-proof like the Sidewinder so it wasn't cheap, yet costs less and had retractable hood!

Store called me up about a few months ago, and they are telling me no stock, check back late fall. This will be more then a year now.

Nailed It? 2 Yes

0 Comments

Permanently Out of Stock -- View Product Details >
Read all Reviews about this product

<form class="ask_question_form solicit_expanded" name="ask_question" method="post" enctype="multipart/form-data" action="https://www.departmentofgoods.com/sales/content_upload/question/${association}/${question_id}.html">
        <span class="flag_close" onclick="BCNTRY.wall.user_contributions.close_dialog_onclick(this)"><a href="#" onclick="return false;" rel="nofollow"><img src="/images/departmentofgoods/pdp/flag_close.gif" alt="Close Edit Question" class="flag_close"/></a></span>
        <input type="hidden" name="question_id" value="${question_id}" />
        <input type="hidden" name="from_profile" value="1" />
        <h3></h3>
        <div class="error_message"></div>
        <div class="textarea_container">
        <textarea name="question_content" onkeyup="BCNTRY.wall.user_contributions.question_content_onkeyup(this.form)">${content}</textarea>
        </div>
        <input type="image" src="/images/departmentofgoods/buttons/ask_question.gif" alt="Submit Your Question" class="ask_question_button" />
        <span class="question_chars"></span>
    </form>

{if display == 'inactive'}
        <div class="question"> 
            <div class="question_by"></div>
            {if messaging.question}<div class="qanda_question confirmation">${messaging.question}</div>{/if}
        </div>
    {else}
		<div class="question" id="question_${question_id}">
			<div class="content_image">
			<h3>
				{if product_active}
					<a href="${qanda_link}">${title}</a>
				{else}
					${title}
				{/if}
			</h3>
		{if image_url_small}
				${image_el_small}
		{else}
		 	<img class="item_image" src="/images/${item_image_href}" alt="${product_title}" />
		{/if}
			</div> 
		<div class="content_right">
				<h4>
					{if product_active}
						<a href="${pdp_url}">${product_title}</a>
				    {else}
					    ${product_title}
					{/if}
				</h4>
				<div class="question_date"><p>${display_date}</p></div>
				<div class="question_text"><p>${body}</p></div>
				<p class="helpfulness">
					Nailed It?
					<span class="helpful">${helpful_count} Yes</span>
				</p>
                <p class="question_options">
                    {if user.id == viewing_user_id}
                        <span class="editq_link" onclick="BCNTRY.wall.user_contributions.edit_question_onclick(this, '${question_id}')"><a href="#" onclick="return false;" rel="nofollow">Tweak This</a></span>
                        <span class="delete_link" onclick="BCNTRY.wall.user_contributions.inactivate_question_submit_onclick(this, '${question_id}');"><a href="#" onclick="return false;" rel="nofollow">Delete This</a></span>
                    {/if}
                </p>
				{if product_active}
					{if product_status == 'toos'}
						<p><a href="${pdp_url}" rel="nofollow">Temporarily Out of Stock -- View Product Details ></a><br/>
					{elseif product_status == 'poos'}
						<p><a href="${pdp_url}" rel="nofollow">Permanently Out of Stock -- View Product Details ></a><br/>
					{else}
						<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
					{/if}
					<a href="${pdp_qanda_url}" rel="nofollow">Read all Q&A about this product ></a></p>
				{else}
					<p class="sold_out">Sold Out</p>
			    {/if}
			<div class="clearb"></div>
		</div> 
        {if messaging.question}<div class="qanda_question confirmation">${messaging.question}</div>{/if}
	</div> 
    {/if}

<form class="provide_answer_form solicit_expanded" name="provide_answer" method="post" enctype="multipart/form-data" action="https://www.departmentofgoods.com/sales/content_upload/answer/${association}/${question_id}.html?answer_id=${answer_id}">
        <span class="flag_close" onclick="BCNTRY.wall.user_contributions.close_dialog_onclick(this)"><a href="#" onclick="return false;" rel="nofollow"><img src="/images/departmentofgoods/pdp/flag_close.gif" alt="Close the answer form" class="flag_close"/></a></span>
        <input type="hidden" name="question_id" value="${question_id}" />
        <input type="hidden" name="answer_id" value="${answer_id}" />
        <input type="hidden" name="answer_edit" value="1" />
        <input type="hidden" name="from_profile" value="1" />
        <h3>Impart your wisdom.</h3>
        <div class="error_message"></div>
        <div class="textarea_container">
        <textarea name="answer_content" onkeyup="BCNTRY.wall.user_contributions.answer_content_onkeyup(this.form)" onfocus="BCNTRY.wall.user_contributions.answer_content_onfocus(this.form)">${content}</textarea>
        </div>
        <input type="image" src="/images/departmentofgoods/buttons/answer_it.gif" alt="Submit Answer" class="answer_it_button" />
        <span class="answer_chars"></span>
    </form>

{if answer.display == 'inactive'}
        <div class="answer">
            <div class="answer_by"></div>
            {if messaging.answer}<div class="qanda_answer confirmation">${messaging.answer}</div>{/if}
        </div>
    {else}
		<div class="answer" id="answer_${answer.answer_id}">
			<div class="content_image">
				<h3>
					<a href="${qanda_link}">Answer to: <span>"${title}"</span></a>
				</h3>
			{if answer.image_url_small}
				${answer.image_el_small}
			{else}
				<img class="item_image" src="/images/${item_image_href}" alt="${product_title}" />
			{/if}
			</div> 
			<div class="content_right">
				<h4>
					{if product_active}
						<a href="${pdp_url}">${product_title}</a>
				    {else}
					    ${product_title}
					{/if}
				</h4>
				<div class="answer_date"><p>${answer.date}</p></div>
				<div class="answer_text"><p>${answer.body}</p></div>
				<p class="helpfulness">
					Nailed It?
					<span class="helpful">${answer.helpful_count} Yes</span>
				</p>
                <p class="answer_options">
                    {if answer.user.id == viewing_user_id}
                        <span class="editq_link" onclick="BCNTRY.wall.user_contributions.improve_answer_onclick(this, '${question_id}')"><a href="#" onclick="return false;" rel="nofollow">Tweak This</a></span>
                        <span class="delete_link" onclick="BCNTRY.wall.user_contributions.inactivate_answer_submit_onclick(this, '${question_id}', '${answer.answer_id}');"><a href="#" onclick="return false;" rel="nofollow">Delete This</a></span>
                    {/if}
                </p>
				{if product_active}
					{if product_status == 'toos'}
						<p><a href="${pdp_url}" rel="nofollow">Temporarily Out of Stock -- View Product Details ></a><br/>
					{elseif product_status == 'poos'}
						<p><a href="${pdp_url}" rel="nofollow">Permanently Out of Stock -- View Product Details ></a><br/>
					{else}
						<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
					{/if}
					<a href="${pdp_qanda_url}" rel="nofollow">Read all Q&A about this product ></a></p>
				{else}
					<p class="sold_out">Sold Out</p>
			    {/if}
			<div class="clearb"></div>
		</div> 	
		{if messaging.answer}<div class="qanda_answer confirmation">${messaging.answer}</div>{/if}
	</div>
    {/if}

{if display == 'inactive'}
		<div class="review">
			<div class="review_by"></div>
			{if message}<div class="review_review confirmation">${message}</div>{/if}
			</div>
		</div>
	{else}
		<form name="rev${review_id}" id="rev${review_id}" method="post" action="">
			<input type="hidden" value="${review_id}" name="review_id" />
			<input type="hidden" value="${link_id}" name="link_id" />
			<input type="hidden" value="" name="helpful_review" />
			<h3>
				{if product_active}
					<a href="${review_link}">${review_title}</a>
				{else}
					${review_title}
				{/if}
			</h3>
			<img class="item_image" src="/images/${item_image_href}" alt="${product_title}" />
				<h4>
					{if product_active}
						<a href="${pdp_url}">${product_title}</a>
					{else}
						${product_title}
					{/if}
				</h4>
				<p>
					${rank_image}
					<spam class="review_date">${date}</spam>
				</p>
				<div class="review_text"><p>${body}</p></div>
                <form class="helpfulness_form" action="">
				<input type="hidden" name="content_id" value="${review_id}" />	
				<p class="helpfulness">
					Nailed It?
					<span class="helpful">${helpful_count} Yes</span>
				</p>
				<p class="review_options">
					{if user.id == viewing_user_id}
       	              	<span class="improve_link" onclick="window.location='${edit_review_link}';">
       	       		       	<a href="#" onclick="return false;" rel="nofollow">Tweak This</a>
	       	       	       </span>
     						<span class="edit_img_link" onclick="BCNTRY.wall.user_contributions.inactivate_review_submit_onclick(this, ${review_id})">
					   		<a href="#" onclick="return false;" rel="nofollow">Delete Review</a>
						</span>
					{/if}
				</p>
                </form>
				{if product_active}
					{if product_status == 'toos'}
						<p><a href="${pdp_url}" rel="nofollow">Temporarily Out of Stock -- View Product Details ></a><br/>
					{elseif product_status == 'poos'}
						<p><a href="${pdp_url}" rel="nofollow">Permanently Out of Stock -- View Product Details ></a><br/>
					{else}
						<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
					{/if}
					<a href="${pdp_review_url}" rel="nofollow">Read all Reviews about this product</a></p>
				{else}
					<p class="sold_out">Sold Out</p>
				{/if}
				<div class="clearb"></div>
		</form>
	{/if}

<div class="cpi" id="cpi_${id}">
		${url_small_html}
		<div class="cpi_right">
			<h3>
				<a href="${ucp_link}">${title}</a>
			</h3>
			<h4>
				{if product_active}
					<a href="${pdp_url}">${product_title}</a>
				{else}
					${product_title}
				{/if}
			</h4>
			<p>${display_date}</p>
			<p>${description}</p>
			<p class="helpfulness">
				Nailed It?
				<span class="helpful">${helpful_count} Yes</span>
			</p>
			{if owned_by_current_user}
				<p class="image_options">
					<span class="edit_img_link" onclick="window.location='${edit_link}';"><a href="#" onclick="return false;" rel="nofollow">Tweak This</a></span>
					<span class="delete_link" onclick="BCNTRY.wall.user_contributions.inactivate_cpi_submit_onclick(this, '${id}');"><a href="#" onclick="return false;" rel="nofollow">Delete Photo</a></span>
				</p>
			{/if}

{if product_active}
				{if product_status == 'toos'}
					<p><a href="${pdp_url}" rel="nofollow">Temporarily Out of Stock -- View Product Details ></a><br/>
				{elseif product_status == 'poos'}
					<p><a href="${pdp_url}" rel="nofollow">Permanently Out of Stock -- View Product Details ></a><br/>
				{else}
					<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
				{/if}
				<a href="${pdp_cpi_url}" rel="nofollow">See all photos for this product ></a></p>
			{else}
				<p class="sold_out">Sold Out</p>
			{/if}
		</div>
		<div class="clearb"></div>
	</div>

<div class="video" id="video_${id}">
		<div class="video_item">
			<h3>
				<a href="${ucp_link}">${title}</a>
			</h3>
			<h4>
				{if product_active}
					<a href="${pdp_url}">${product_title}</a>
				{else}
					${product_title}
				{/if}
			</h4>
			<p>${display_date}</p>
			<p>${description}</p>
			
			{if video_type == 'youtube'}
			<object width="425" height="355" type="application/x-shockwave-flash" data="http://www.youtube.com/v/${video_id}&hl=en&rel=0">
				<param value="never" name="allowScriptAccess"/>
				<param value="internal" name="allowNetworking"/>
				<param value="http://www.youtube.com/v/${video_id}&hl=en&rel=0" name="movie"/>
				<param value="transparent" name="wmode"/>
			</object>
			{/if}
			{if video_type == 'vimeo'}
				<iframe src="http://player.vimeo.com/video/${video_id}" width="425" height="355" frameborder="0"></iframe>
			{/if}
			
			<p class="helpfulness">
				Nailed It?
				<span class="helpful">${helpful_count} Yes</span>
			</p>
			{if owned_by_current_user}
				<p class="video_options">
					<span class="edit_vid_link" onclick="window.location='${edit_link}';"><a href="#" onclick="return false;" rel="nofollow">Tweak This</a></span>
					<span class="delete_link" onclick="BCNTRY.wall.user_contributions.inactivate_video_submit_onclick(this, '${id}');"><a href="#" onclick="return false;" rel="nofollow">Delete Video</a></span>
				</p>
			{/if}

Men's Clothing

Women's Clothing

Kids'

Shoes

Hiking & Camping Gear

Climb

Bike

Travel

Snowshoe

Paddle

Ski

Snowboard

Trail Run

Surf/Skate

Sunglasses

Backpacks

Luggage

Watches

Car Racks

Goggles

Avalanche Safety

Camp/Hike

Road Bike

Mountain Bike

Surf

Skate

Snowboard

Ski

View All Brands

Men's

Women's

Gear

Men's

Women's

Gear

Cart:

Sorry to say but horrible service

Arc'teryx Sidewinder SV Jacket - Men's

Sign up to get Department of Goods news, sales & deals: