I am in love with this pack. It has the problems others have talked of, the fit of the airbox, and the how it is hard to find the ideal bladder (I just hang whatever bladder in there and pack around it, use the pocket for other items, tools and snacks), but for me, the good parts of this pack outweigh all of this. It is exceptionally compressible so that when it is not entirely full, it can become very flush with your back (a trait that is especially important for snowboarders), the back pocket is great, avi equipment fits very nicely and is easily and quickly accessible, etc.
But there is one more issue that I have not seen discussed (maybe I missed it). On both my friend't outlaw as well as mine, the hydration zipper will freeze shut and never open again.
I actually went to Black Diamond about this, and they insta-replaced the pack, but on my second run the next day, it was frozen up again. Anybody else have this problem? Possibly a fix?
It seems like the zipper teeth are just too small in this one place. Any tips would be appreciated as it doesn't seem like getting a new one is really worth my time and the shipping.