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The North Face Oso Hooded Fleece Jacket - Women's

Rating for this product: 4 February 8, 2010

Easy ordering on line-very prompt shipping-product perfect - just did not fit. Called Customer Service - very helpful-very pleasant - did as he suggested -ordered/paid for a second jacket - again - same as above - Grand-daughter VERY happy - however - the jacket that did not fit was returned - with all order info - the customer service Rep -said he put a note in my file - but the $$ has NOT been put back on my card. I live in Calif, - my Grand-daughter lives in Wash. State - so .... size could be a problem in the future - is there another way this should have been handled? I am on a limited income - so advise is requested before I order again -
Thanks

Nailed It? 0 Yes

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Customer Service

The North Face Oso Hooded Fleece Jacket - Women's

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