Two of the four Westcombs in my household, between my fiancée and myself, have de-laminated. One of hers, that was bought at a local retailer was replaced by the retailer. One of mine, that was bought on SAC, was not replaced. I contacted Westcomb directally and they told me that because I bought it on discount they would only give me partial credit. We will buy nothing else from this company. I always thought it was a product warranty, not a price warranty. I wanted to love this company because I loved the company they spurred off of, but I will go back to the original as I know they stand by their, better quality, product.