The helmet is everything I was looking for, easy venting, warm in below zero degrees and comfortable. The speakers actually provide great sound for what they are. I wasn't expecting a Boss surround sound. The bluetooth piece on the other hand is a piece of junk. Not only did people tell me I sounded like I was in a cave and they couldn't understand what I was saying but it worked for about 2 days prior to the connection from the ipod to the bluetooth failing and resulting in sound in only one ear. Backcountry sent me a new one, it worked for 30 minutes failed in the same manner. Backcountry wanted to send me another one but I gave up and went straight to the wire with no phone functions and it has worked great since. To sum up; Helmet, great; Backcountry customer support, great; blue tooth device, a piece of junk.