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Answer to: "Has anyone contacted customer service about the lifetime warranty"

Princeton Tec Fuel 4 Headlamp

January 10, 2012

did contact Princeton Tec about broken doors, although their products are waranteed, they only sent me doors. Too bad i've been buying Black diamond since!! PT is just chinese crap.

Nailed It? 0 Yes

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Battery door broke off, this happens often, apparetly on both 3 and 4 led "fuel' headlamps.

Emailed Princeton Tec, received an offer to mail out two new doors.

This is my response to that, they should replace them with a lamp that is reliable:

Thanks Pam, I guess its the best thing to do, too bad now I'll have to carry the spare doors and probably another light and pair on needlenose pliers to re attach the new door if it breaks at night. I'll bring a Black Diamond headlamp, for that.

No more Princeton Tec products for this unhappy camper

Nailed It? 1 Yes

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Battery door too weak

Princeton Tec Fuel 4 Headlamp

Rating for this product: 1 May 6, 2011

this is an email I sent to Princeton Tec:

Hello,

Am avid biker/hiker/camper and have quite a few of your products, i.e., the Fuel ( three, two for gifts), a few "scouts", two "genesis handheld, even a few other items. Right now I'm packing for a weekend outing and dropped a "Fuel" headlamp. The battery door just broke off, upon further inspection, it should have broken off, by design. It is a horrible design; it is flimsy and discouraging that you
could market these items. I'm still on the original batteries provided so it's not like it's worn out. It might be manageable if this wasn't such a catrastrophic failure; the cover cannot be secured without that inferior hinge.

Nailed It? 0 Yes

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not so good

It is what it is

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